Support
Frequently Asked Questions
Quick answers to the most common questions about Rosistem solutions, implementation and support.
General questions
Rosistem is a Warehouse Management System developed in Romania, designed for manufacturing, logistics, retail and distribution companies. It runs on Android mobile terminals with barcode and RFID, natively integrated with existing ERP systems.
Standard implementation takes 30-45 days from contract signing. For complex projects (multiple warehouses, extensive customizations), the timeline may be 60-90 days.
Rosistem integrates natively with SAP, Oracle, Microsoft Dynamics 365, Odoo, WinMentor, Saga, NextUp Ciel, Nexus, SoftOne, SmartBill, FGO, Oblio, BOCP, OMC, Charisma and Setrio via REST API or native connectors, with no additional licensing costs.
The software runs on any Android enterprise terminal. We have ISV certification at Zebra, Datalogic, Honeywell, Newland and ProGlove. Works with Unitech, Getac, Sunmi, Urovo, Bixolon, Citizen, Godex, TSC and any Android 8+ terminal.
Yes. Rosistem is available both as cloud (SaaS, hosted in Rosistem data centres in Romania) and on-premise. Functionality is identical in both variants. Clients can migrate between variants without data loss.
We offer 3 support levels: Basic (Mon-Fri 8:00-20:00), Premium (Mon-Sun 7:00-22:00) and Enterprise (24/7 including holidays). Support is provided in Romanian by a dedicated team with direct escalation to development. All plans include free software updates.
Yes. We offer a free personalized live demo, followed by access to a fully functional sandbox environment for 30 days.
Pricing varies based on number of users, desired modules, deployment type and chosen support level. Contact us for a personalized quote within 24 hours. No hidden costs.
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